Last updated: 4 August 2026
This policy explains how website information is handled. It does not replace any contract-specific privacy notice required for a separate service.
Information we collect
The website may collect information you submit, including your name, contact details, company, property information, preferred contact method and service request. Basic technical information may also be processed for security, rate limiting and analytics.
How information is used
Information is used to review requests, communicate about services, prepare quotations, maintain business records, protect the website and understand website performance.
Sharing and retention
Information is not sold. It may be shared with authorised staff or relevant service providers when necessary to respond to a request, operate the website or meet legal obligations. Retention depends on the purpose, business requirements and applicable obligations.
Security
Administrative access is protected by authenticated sessions and role controls. No internet system is risk-free, so users should not submit passwords, identity documents or payment details through general enquiry forms.
Your choices
You may contact info@friendsfacilitymanagement.com to ask about personal information submitted through the website.