Last updated: 4 August 2026
These terms govern use of the public website. Property-specific obligations are created only through accepted written documents.
Website information
Website content is provided for general information about Friends Facilities Management. Service availability, scope, response commitments and prices are confirmed only in an accepted quotation, contract or written work order.
Enquiries and quotations
Submitting an enquiry does not create a contract, guarantee availability or confirm a price. A quotation may depend on a site review, access, technical information and the current condition of the property.
Service delivery
Work begins only after the relevant written approval and any agreed prerequisites. Specialist or regulated work may require appropriately qualified third parties.
Website content and links
Website text, graphics and branding may not be copied or represented as another business. External links are provided for convenience and remain subject to the destination’s own terms.
Liability
The website should not be used as a substitute for emergency services, a technical inspection or formal professional advice. Use of the website is subject to applicable law and any limitations permitted by law.